Health Insurance accepted
Coverage for acupuncture can vary by insurer and by plan.
Don't see your health insurer? More insurers coming soon!
Your insurance plan doesn't cover acupuncture? Self-pay also welcome (discount plans available).
When you schedule an appointment (715-629-2108) the receptionist will ask you for details about your health insurance to check your plan's coverage.
If you wish to call your health insurance provider the following questions below are important to ask to see if you are covered for acupuncture treatment, ailments covered, and extent of treatment covered.
Ask your Health Insurer:
- Is acupuncture covered by your plan?
- What health conditions does your plan allow to be treated?
- Are there exclusions for the treatment of certain health conditions in your plan?
- Has your deductible been met? Does your deductible apply to acupuncture?
- Do you have a co-pay?
- Is a doctor's referral for acupuncture treatment needed for your plan?
- How many acupuncture treatment sessions are covered by your plan?
Member Services (Hours EST)
(M-F: 8 a.m. to 10 p.m.)
Member Services: 24 hrs./7 days a week
Employer-based insurance: 800-244-6224
Cigna Direct/Exchange: 866-494-2111
Member Services: (Hours EST)
(M-F: 8 a.m.-6 p.m.)
Call the phone number on the back of your card or log in to the secure member website to find a phone number specific to your coverage plan.
General Corporate Number: 800-244-6224
Veteran's Choice Program (VA)
Before scheduling an appointment with Sunshine Traditional Chinese Acupuncture the veteran must call the Veteran Choice Program Hotline at 866-606-8198 to verify program eligibility and request an appointment.
Before you can be treated at our clinic we must receive the Provider Notification Packet containing your medical details from the VA. If the VA asks you where to send materials you can give them Sunshine Traditional Chinese Acupuncture's fax number (715-629-2087) or physical address for mailing: 101 North Main St.; River Falls, WI 54022.
Once we have received the Provider Notification Packet we can schedule you for treatment.